Meet the Owner

Meet Winifred A. Simon, FNP-BCFounder & Family Nurse Practitioner, Scale-Smart Telehealth

With over a decade of hands-on experience as a Registered Nurse and a board-certified Family Nurse Practitioner, I founded Scale-Smart Telehealth with one purpose: to bring expert, compassionate, and accessible care directly to women—without the barriers of insurance or long wait times.

Throughout my nursing journey, I’ve served women at all stages of life—from adolescents to postmenopausal—providing care that’s not only clinically sound but deeply personal. I’ve witnessed how often women put their health last due to busy lives, financial limitations, or lack of convenient care. I created Scale-Smart Telehealth to change that.

At the heart of this practice is a genuine calling to serve. My care philosophy is rooted in compassion, faith, and the belief that women deserve to feel seen, heard, and empowered in every health decision they make. Whether I’m guiding a patient through weight loss, navigating a sensitive reproductive health concern, or interpreting lab results, I meet each woman with respect, patience, and personalized care.

As a provider, I blend clinical excellence with a servant’s heart—because your health isn’t just a chart or checklist. It’s your story, your strength, and your future.When you choose Scale-Smart Telehealth, you’re not just booking a visit—you’re building a trusted partnership for your health journey.

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As Featured in VoyageDallas

My Journey to Becoming a Nurse Practitioner

I was born in Nigeria and later immigrated to the United States after my father filed for me. Growing up, my parents emphasized the value of education, perseverance, and faith, which shaped the foundation of who I am today. While my father hoped I would become a physician, I knew early on that nursing, and eventually becoming a nurse practitioner, was the right path for me. It felt like the perfect balance between science, compassion, and human connection.

I started my nursing education by earning my Associate Degree in Nursing and later completed my Bachelor of Science in Nursing. I began my professional career at Parkland Hospital, an experience that gave me the opportunity to grow and develop as a nurse. I spent more than a decade working in oncology, and those years had a significant impact on me. Caring for patients with serious illnesses taught me about resilience, compassion, patience, and the importance of being there for someone during vulnerable moments.

As I continued my education and completed my nurse practitioner training, I discovered a strong interest in women’s health. My clinical experiences introduced me to mentors who encouraged me and helped me see the possibilities of what I could do as a provider. That experience ultimately helped guide me toward the type of care I wanted to provide.

How My Own Experience Shaped My Purpose

My journey has also been personal. I experienced my own struggles with weight, so I understand that weight management is not simply about a number on a scale. It can affect how you feel physically and emotionally and how confident you feel in your everyday life.

When I experienced medically assisted weight management myself, I saw how much the right medical support could change the experience. As people around me noticed my progress, friends and family began asking questions and wanting to know more about what I had done. Those conversations made me realize that there were many other people looking for guidance but did not always know where to turn.

That experience made me start thinking about how I could use what I had learned professionally and personally to help other people. It also pushed me to think about entrepreneurship and eventually led me to consider creating a practice of my own.

Starting a business was not an easy decision. I had questions about whether I was ready and what it would mean to step outside of the traditional healthcare environment I had known. There was a lot to learn, and there were certainly moments of uncertainty. Faith, mentorship, perseverance, and the people who encouraged me helped me continue moving forward.

Creating Scale-Smart Telehealth

Scale-Smart Telehealth grew from my desire to provide care in a way that works better for people’s real lives. I recognized that many people are balancing work, family, children, and other responsibilities, and getting to a traditional healthcare appointment is not always easy. I also recognized that the cost of insurance can be a barrier for people, while others may not have insurance at all.

I wanted to create a practice where patients could receive care without feeling rushed and where they could have meaningful conversations about their health.

Scale-Smart Telehealth provides medically assisted weight management, women’s health services, family planning, chronic disease management, preventive care, and routine health maintenance. I also review and interpret laboratory results, help patients stay current with appropriate health screenings and referrals, and support patients managing concerns such as hypertension, diabetes, and other metabolic conditions.

The practice uses a self-pay model, so patients do not need insurance to receive care. I wanted the cost of care to be clear rather than confusing, with transparent pricing and flexible payment options.

But the services themselves are only part of what I wanted to create.

I wanted patients to have time to talk. I wanted to be able to listen to what they were actually experiencing, answer their questions, explain their laboratory results and recommendations, and help them understand why we were making certain decisions about their care. I believe patients should have a voice in their healthcare and should understand the choices available to them.

My experiences as a nurse, nurse practitioner, and patient have all influenced the way I care for people. Everyone comes to healthcare with a different history, different circumstances, and different goals. That is why I believe care should be personal rather than one-size-fits-all.

What This Journey Has Taught Me

Building Scale-Smart Telehealth has taught me a lot about stepping outside of my comfort zone. There is a difference between knowing how to care for patients and learning how to build and operate a practice, and I have had to grow in areas I had never expected.

There have been moments when I wondered whether I was making the right decision or whether I was ready for everything that came with building something of my own. Those moments taught me to be patient with myself and with the process. They also reminded me how important mentorship is and how much we can learn from people who are willing to share their experiences and encourage us.

My faith has remained an important part of that journey. There have been times when I did not know exactly what the next step would be, but I continued to move forward and trust the process.

Looking back, I can see that the challenges were part of my growth. They helped me become more confident, more resilient, and more intentional about the kind of provider and business owner I wanted to be.

What makes the journey worthwhile is seeing the difference that thoughtful care can make. When a patient feels heard, understands their health better, becomes more confident in making healthcare decisions, or begins to see progress toward a goal, those moments remind me why I started Scale-Smart Telehealth in the first place.

I also want to continue building relationships with people and organizations that believe in improving access to healthcare. I am open to connecting with other healthcare providers, wellness professionals, community organizations, and businesses for referrals, educational opportunities, and collaborations that can benefit the people we serve.

For me, Scale-Smart Telehealth is more than a business. It is an extension of the journey that brought me here — from my upbringing and education, to nursing and oncology, to women’s health, my own experiences with weight management, and ultimately the decision to create something of my own.

I am grateful for the people who have supported and mentored me along the way, and I look forward to continuing to grow while staying true to the values that brought me into healthcare in the first place: compassion, perseverance, faith, education, and a genuine desire to serve others.

Read the Full VoyageDallas Interview

Community Highlights: Meet Winifred Simon of Scale-Smart Telehealth →